Admitting powerlessness is the first step to recovery. Subsequent step — John Hoover (consultant)

"Note what types of behavior they approve of and start behaving accordingly."

"If an I-Boss isnt sure whether something a team member does is good or bad, he is likely to err on the side of bad and seize control of the situation."

"People who habitually speak positively of others tend to do so in all circumstances. Those who tend to criticize others in your presence and recruit you to agree with their cutting remarks will probably criticize you when you are out of the room."

"People dont learn much about themselves or others while theyre succeeding in spite of poor practices. When the real outcomes reflect the real work being done, the real learning begins."

"Getting along with her requires ignoring everything youre being paid to do. Dedicated workers get hit the hardest because they must work nights and weekends to do the things they would have done. With luck, you might be transferred to an Idiot Boss."

"Some idiots are granted the freedom to do whatever they want to do - and have unlimited resources to do so. They will also receive complete anonymity on demand, no accountability - and not lift a finger to make it all possible."