And creating value, giving the best value… is the way we built loyalty — Divine Ndhlukula

"One of the key features in any business leader is execution… and it is a critical block in building a successful enterprise"

"I have ensured that I aligned their personal goals with their business goals and that makes everybody go in tandem with each other. I try to know almost all my 4,000 employees: their families, their aspirations, their worst fears and so on"

"Pay it off, don’t pay it forward. Or put simply: be frugal"

"The seventh lesson that I learnt is to always keep on learning. I believe in learning all the time, I’m a life-long learner… I also believe in re-learning, because there are always new things coming out. My kids are teaching me things today"

"One of the things I noted in my country was that women were not getting the opportunity to get formal employment, in particular the many widows and the single mothers due to HIV/Aids. Today our company is arguably the largest employer of permanently employed women. We employ over 1,000 women, contributing at least 25% of our workforce"

"Success depends on employees. For me knowing and connecting with my employees is very important. I have done that very well"