Quote
"Yet how do you govern in a city where everyone thinks he or she is the best and can do it better than you? You do it by conveying that you are giving everything you have, and you demonstrate that what you are doing is what they would be doing if they were in your place. You become their hand on the wheel of government. People want to touch you, praise you, harangue you, love you and hate you. And as Mayor, you must be able to accept it all and at the same time not become overwhelmed by the praise or overcome by the abuse."
E
Ed Koch