Carl Rogers

"Managers today come up against a few more communication barriers. One is the pressure of time. Listening carefully takes time, and managers have little of that to spare. In today’s business culture especially, with its emphasis on speed, already pressed managers may give short shrift to the slower art of one-on-one communication."

"If we value independence, if we are disturbed by the growing conformity of knowledge, of values, of attitudes, which our present system induces, then we may wish to set up conditions of learning which make for uniqueness, for self-direction, and for self-initiated learning."

"... I have almost invariably found that the very feeling which has seemed to me most private, most personal, and hence most incomprehensible by others, has turned out to be an expression for which there is a resonance in many other people."

"The good life is a process, not a state of being. It is a direction not a destination."

"Facilitative attitudes (and skills) can help a therapist gain entry into the group"

"People are just as wonderful as sunsets if I can let them be... When I look at a sunset, I don’t find myself saying, "Soften the orange a bit on the right hand corner"… I don’t try to control a sunset. I watch with awe as it unfolds."

"Acceptance of the problems experienced by the group where they are clearly defined as issues"

"There is in every organism, at whatever level, an underlying flow of movement toward constructive fulfillment of its inherent possibilities."

"Freedom from a desire to control the outcome, and respect for the capacity of the group, and skills in releasing individual expression"

"Allowance of the freedom of choices in direction, either for the group or individuals particularly in the near future"

"It is the client who knows what hurts, what directions to go, what problems are crucial, what experiences have been deeply buried."

"Experience is, for me, the highest authority. The touchstone of validity is my own experience. No other persons ideas, and none of my own ideas, are as authoritative as my experience. It is to experience that I must return again and again, to discover a closer approximation to truth as it is in the process of becoming in me. Neither the Bible nor the prophets -- neither Freud nor research -- neither the revelations of God nor man -- can take precedence over my own direct experience. My experience is not authoritative because it is infallible. It is the basis of authority because it can always be checked in new primary ways. In this way its frequent error or fallibility is always open to correction."