Harold Geneen

"In the business world, everyone is paid in two coins; cash and experience. Take the experience first; the cash will come later."

"Management manages by making decisions and by seeing that those decisions are implemented."

"A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason. A man should feel free to tell his chief executive to his face, I think youre dead wrong about such and such, and here are my reasons."

"It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away."

"Managers in all too many American companies do not achieve the desired results because nobody makes them do it."

"I dont believe in just ordering people to do things. You have to sort of grab an oar and row with them. My philosophy is to stay as close as possible to whats happening. If I cant solve something, how the hell can I expect my managers to?"