Jane Fraser

"Dont try and achieve everything at the same time and put so much pressure on yourself"

"Your career is going to be measured in decades, and youll probably have many careers in your life, so make sure that you really enjoy each period of your life and make the most of it"

"The advice to everyone is, you can have it all, but dont expect to have it at exactly the same time"

"That was a game-changing piece of advice for me, because then I started doing completely different jobs and ones that werent necessarily logical to most peoples thinking"

"That philosophy very much guided me to start thinking what are the things that would equip me better for a more senior role further down the path"

"If we didnt put our peoples health and safety first ... I think we would have done a very poor job managing the bank"

"We will invest in our infrastructure, risk management and controls to ensure that we operate in a safe and sound manner and serve our clients and customers with excellence"

"I knew it was going to be multiple years and I knew I had to get a move on: to be bold around it and take tough decisions that hadn’t been made before, and to make investments that were going to be hard for the bottom line for a couple of years but would then bear fruit"

"Having experience of different parts of the bank gives you a lot of courage and conviction, to get clarity quickly about what needs to be done and stick to the plan, even if it’s difficult"

"We are not done and we’ve still got a way to go. There is no victory being declared, but there is very clear, demonstrable progress"

"Our folk here are not shy about telling you what you need to do when you ask them"

"We’ve taken some pretty tough talent calls, says Fraser. If someone was a strong performer, but their job had gone away in the reorg, we would put them into a job that someone else had"