Knowledge management

"The objectives of knowledge management (KM) are 1. To make the enterprise act as intelligently as possible to secure its viability and overall success and 2. To otherwise realize the best value of its knowledge assets."

"Knowledge is a broad and abstract notion that has defined epistemological debate in western philosophy since the classical Greek era. In the past few years, however, there has been a raging interest in treating knowledge as a significant organizational resource. The heightened interest in organizational knowledge and knowledge management stems from the transition into the knowledge economy, where knowledge is viewed as the principle source of value creation and sustainable competitive advantage."

"Most people define learning too narrowly as mere “problem-solving”, so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act."

"Knowledge management is a process of systematically and actively identifying, activating, replicating, storing, and transferring knowledge."

"In post-capitalism, power comes from transmitting information to make it productive, not from hiding it."

"Knowledge management is a method to simplify and improve the process of creating, sharing, distributing, capturing, and understanding knowledge in a company."