Mouna Hachim

"There are four main themes of discussion on this group: the management of rubbish and city cleanliness, public transportation, the use of public space, and security"

"As this group has gained a wider following, it has resulted in some changes. Fairly often, someone will post something about a pile-up of rubbish in their neighbourhood. People start to comment on it and share it. Then, soon after, city workers come and deal with the issue"

"We’ve also seen both municipal officials and those who work with the public transportation system release statements to respond to certain criticisms posted on the group. We think that is fairly brave of them. It is also a space to let people know what their friends and neighbours find inconsiderate behaviour, like parking a car on a pavement or blocking pedestrian crossings"

"Aside from that, I really hope that this group can help people feel more tied to their city and to be more invested in caring for it"

"Quite a few journalists follow our page so that brings some media attention to issues that affect a large number of Casablanca residents. Recently, for example, there were debates on the state of the beaches around Casablanca and the people who take over various sections and illegally force beachgoers to pay if they want to swim or sunbathe there"