Quote
"You can manage what you do not understand, but you cannot lead it."
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Myron TribusMyron Tribus
Myron Tribus
Myron Tribus was an American organizational theorist, who was the director of the Center for Advanced Engineering Study at MIT from 1974 to 1986. He was known as leading supporter and interpreter of W. Edwards Deming, for popularizing the Bayesian methods, and for coining the term "thermoeconomics".
"You can manage what you do not understand, but you cannot lead it."
"If you try to improve the performance of a system of people, machines, and procedures by setting numerical goals for the improvement of individual parts of the system, the system will defeat your efforts and you will pay a price where you least expect it."
"The great quality teacher, Shoji Shiba, often tells people that the biggest barrier to changing understanding is the following word: IAKI, which is not a Japanese word at all. It is an acronym for I ALREADY KNOW IT... Professor Shiba then goes on to say: “Yes, you may know it, but you dont know how to do it!” There is an enormous difference between knowledge and know-how... Too many executives believe that if they listen to a lecture or read a book they will know how to do something....Nobody ever became a great lover by just reading a book or watching a video. You have to get in and do it. There are some things you can only learn through experience."