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You cant physically touch software. You can hold a floppy disk or CD-R — Software

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"You cant physically touch software. You can hold a floppy disk or CD-ROM in your hand, but the software itself is a ghost that can be moved from one object to another with little difficulty. In contrast, a road is a solid object that has a definite size and shape. You can touch the material and walk the route... Software is a codification of a huge set of behaviors: if this occurs, then that should happen, and so on. We can visualize individual behaviors, but we have great difficulty visualizing large numbers of sequential and alternative behaviors... The same things that make it hard to visualize software make it hard to draw blueprints of that software. A road plan can show the exact location, elevation, and dimensions of any part of the structure. The map corresponds to the structure, but its not the same as the structure. Software, on the other hand, is just a codification of the behaviors that the programmers and users want to take place. The map is the same as the structure... This means that software can only be described accurately at the level of individual instructions... A map or a blueprint for a piece of software must greatly simplify the representation in order to be comprehensible. But by doing so, it becomes inaccurate and ultimately incorrect. This is an important realization: any architecture, design, or diagram we create for software is essentially inadequate. If we represent every detail, then were merely duplicating the software in another form, and were wasting our time and effort."
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Software consists of computer programs that instruct the execution of a computer. Software also includes design documents and specifications.

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"One of the difficulties in thinking about software is its huge variety. A function definition in a spreadsheet cell is software. A smartphone app is software. The flight management system for an Airbus A380 is software. A word processor is software. We shouldnt expect a single discipline of software engineering to cover all of these, any more than we expect a single discipline of manufacturing to cover everything from the Airbus A380 to the production of chocolate bars, or a single discipline of social organization to cover everything from the United Nations to a kindergarten. Improvement in software engineering must come bottom-up, from intense specialized attention to particular products."
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"How can it be that we have so much software that is reliable enough for us to use it? The answer is simple; programming is a trial and error craft. People write programs without any expectation that they will be right the first time. They spend at least as much time testing them and correcting errors as they spent writing the initial program. Large concerns have separate groups of testers to do quality assurance. Programmers cannot be trusted to test their own programs adequately. Software is released for use, not when it is known to be correct, but when the rate of discovering new errors slows down to one that management considers acceptable. Users learn to expect errors and are often told how to avoid the bugs until the program is improved."
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"Glen is not a homosexual. Glen is a transvestite, but he is not a homosexual. Transvestism is the term given by medical science to those persons who desperately wish to wear the clothing of the opposite sex, yet whose sex life in all instances remains quite normal. Would you be surprised to know that this rough, tough individual is wearing pink, satin undies under his rough exterior clothing? He is. Then there is your friend the milkman who...who knows how to find comfort at home."
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